Course Details:
Project Quality Management

<< Back to courses

Course Overview:

While everyone seems to recognize “high quality” when they see it, most organizations still struggle with incorporate quality-supportive processes and tools into their project planning. While this seminar, updated to reflect the 5th edition Guide to the Project Management Body of Knowledge (PMBOK Guide), defines and discusses the three classic project quality processes – Quality Planning, Quality Assurance, and Quality Control – it also focuses on how to incorporate “quality” thinking into project processes most organizations are already using. Seminar attendees will review important concepts associated with the modern quality movement and in particular examine the link between customer expectations, project scope, and project quality. Using a case study project, attendees will also participate in multiple interactive exercises to clearly define customer expectations, write quality-supportive requirements, design quality audits to promote continuous process improvement, select the right quality control tools for the right project, and finally build a Quality Management Plan that traces requirements, metrics, quality tools, and project scope all together to produce outputs that are what the customer wanted – not just what they asked for.
View Course Details
Course Title
Project Quality Management
Course Number
PM19
Course Outline
Click here to open course outline
Duration
2 days
Price
$1095.00