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Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support


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Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support

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Quick Details
  • Extended service agreement
  • parts and labor (for desktops)
  • 5 years
  • on-site
  • 9x5
Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support
  • Extended service agreement
  • parts and labor (for desktops)
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
  • for Pro 280 G9, 400 G9; ProDesk 400 G6, 400 G7, 405 G8, 40X G4; ProOne 400 G5, 440 G5, 440 G9
  Additional Details
Mfr Part #: U18HRE
SHI Part #: 41024132
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Active Care Next Business Day Onsite Hardware Support - Extended service agreement - parts and labor (for desktops) - 5 years - on-site - 9x5 - response time: NBD - for Pro 280 G9, 400 G9; ProDesk 400 G6, 400 G7, 405 G8, 40X G4; ProOne 400 G5, 440 G5, 440 G9
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP 200 G3, 290 G2
  • HP Desktop Pro A, Pro A G2, Pro G2
  • HP Pro 280 G9, 400 G9
  • HP ProDesk 400 G2, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G8
  • HP ProOne 400 G4, 400 G5, 440 G4, 440 G5, 440 G9
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 5 years
  • Product info support - web knowledge base access - 5 years
  • New releases update - 5 years
  • Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
General
Class of EquipmentDesktops
Full Contract Period5 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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