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Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty


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Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty

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Quick Details
  • Extended service agreement
  • parts and labor (for mobile workstations)
  • 1 year
  • on-site
  • 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty
  • Extended service agreement
  • parts and labor (for mobile workstations)
  • 1 year
  • on-site
  • 9x5
  • response time: NBD
  • for ZBook Create G7, Power G7, Studio G7; ZBook Firefly 14 G7, 14 G8, 15 G8; ZBook Fury 15 G7
  Additional Details
Mfr Part #: U02BPPE
SHI Part #: 40377049
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor (for mobile workstations) - 1 year - on-site - 9x5 - response time: NBD - for ZBook Create G7, Power G7, Studio G7; ZBook Firefly 14 G7, 14 G8, 15 G8; ZBook Fury 15 G7
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP ZBook Power G9 Mobile Workstation, Studio G9 Mobile Workstation
  • HP ZBook Firefly 14 G9 Mobile Workstation, 16 G10 Mobile Workstation
  • HP ZBook Fury 16 G10 Mobile Workstation
  • HP ZBook Power 15 G9 Mobile Workstation
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - remote diagnosis - 1 year
  • Defective media retention - 1 year
General
Class of EquipmentNotebooks
Covered ConfigurationsMobile workstations
Full Contract Period1 year
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor