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ONE MODERN MNGT MANAGED HOSTING PER DEVICE SAAS PROD SUP SU


$171.00
ONE MODERN MNGT MANAGED HOSTING PER DEVICE SAAS PROD SUP SU

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Quick Details
ONE MODERN MNGT MANAGED HOSTING PER DEVICE SAAS PROD SUP SU
  Additional Details
Price: $171.00
Mfr Part #: WMD-AMMEP-36PT0-C1S
SHI Part #: 48624989
Category: Cloud-based management software
UNSPSC: 43232806
Manufacturer: Omnissa
Product Type: Other
Product Line: OMNISSA
General Information
CategoryCloud-based management software
DescriptionONE MODERN MNGT MANAGED HOSTING PER DEVICE SAAS PROD SUP SU
ManufacturerOmnissa
MSRP$164.74
UNSPSC43232806
Main Specifications
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General
Bundled Support3 Years VMware SaaS Production Support
CategoryOnline & appliance based services - mobile application management, remote monitoring & management
Installation TypeHosted - SaaS
Product TypeSubscription license - 3 years
Licensing
License PricingPrepaid
License Qty1 device
Licensing ProgramVMware Subscription Purchasing Program (SPP)
Service & Support
Type
  • Emergency phone consulting - 3 years / 18 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Phone consulting - 3 years / 18 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2
  • Phone consulting - 3 years / 18 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3
  • Phone consulting - 3 years / 18 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4
  • E-mail consulting - 3 years / 18 contacts
  • Web knowledge base access - 3 years
  • Web support - 3 years
  • New releases update - 3 years
  • Remote monitoring - 3 years
  • Technical support - 3 years - severity critical