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Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention
- Extended service agreement
- parts and labor (for 1/1/0 warranty)
- 1 year
- on-site
- response time: NBD
- for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 17 G6
Mfr Part #:
UA7A1E
SHI Part #:
36869621
Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection
- Extended service agreement
- parts and labor (for CPU only)
- 1 year
- pick-up and return
- 9x5
- for Pro x2; ProBook 635, 640 G2, 640 G5, 64X G4, 650 G1, 650 G4, 650 G5; Workstation Z240
Mfr Part #:
UA6U1E
SHI Part #:
36869612
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
- Extended service agreement
- parts and labor
- 1 year
- on-site
- 9x5
- response time: NBD
Mfr Part #:
UB1W5E
SHI Part #:
36869116
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention and Accidental Damage Protection
- Extended service agreement
- parts and labor (for 1/1/0 warranty)
- 1 year
- pick-up and return
- 9x5
- repair time: 7 days
Mfr Part #:
UA6F4E
SHI Part #:
36869068
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention
- Extended service agreement
- parts and labor
- 1 year
- pick-up and return
- 9x5
- repair time: 7 days
Mfr Part #:
UA6E9E
SHI Part #:
36869065
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention
- Extended service agreement
- parts and labor (for 1/1/0 warranty)
- 1 year
- on-site
- response time: NBD
- for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
Mfr Part #:
UA6B1E
SHI Part #:
36869039
Electronic HP Care Pack Next Business Day Hardware Support
- Extended service agreement
- parts and labor (for CPU only)
- 1 year
- on-site
- response time: NBD
- for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
Mfr Part #:
UA5Z9E
SHI Part #:
36869031
Electronic HP Care Pack Remote User Assistance Support
- Technical support
- phone consulting
- 3 years
- 24x7
Mfr Part #:
U9WX3E
SHI Part #:
35689456
Electronic HP Care Pack Next Business Day Hardware Exchange
- Extended service agreement
- replacement (for docking stations and port replicators)
- 2 years
- shipment
- 9x5
- response time: NBD
Mfr Part #:
U9EB7E
SHI Part #:
32557901
Electronic HP Care Pack Pick-Up and Return Service
- Extended service agreement
- parts and labor
- 2 years
- pick-up and return
- 9x5
- repair time: 3-7 business days
Mfr Part #:
U9DP7E
SHI Part #:
32069011