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Neat Pulse Plus - Extended service agreement


MSRP$750.00
$647.00
 In Stock
Neat Pulse Plus - Extended service agreement

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Quick Details
  • replacement (for video conferencing devices)
  • 2 years
  • shipment
Neat Pulse Plus - Extended service agreement
  • replacement (for video conferencing devices)
  • 2 years
  • shipment
  Additional Details
Price: $647.00
MSRP: $750.00
Mfr Part #: PULSE-PLUS-BAR2-2
SHI Part #: 50725953
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: NEAT
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionNeat Pulse Plus - Extended service agreement - replacement (for video conferencing devices) - 2 years - shipment
ManufacturerNEAT
MSRP$750.00
UNSPSC81111811
Main Specifications
Header / BrandNeat
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - replacement - 2 years - shipment
  • Technical support - phone consulting - 2 years - response time: 4 h - availability: 24 hours a day / Monday-Friday - severity level 1
  • Technical support - phone consulting - 2 years - response time: 6 h - availability: 24 hours a day / Monday-Friday - severity level 2
  • Technical support - phone consulting - 2 years - response time: 24 h - availability: 24 hours a day / Monday-Friday - severity level 3
  • Technical support - phone consulting - 2 years - response time: 48 h - availability: 24 hours a day / Monday-Friday - severity level 4
  • Troubleshooting - 2 years
  • Technical support - monitoring - 2 years
General
Class of EquipmentVideo conferencing devices
Full Contract Period2 years
LocationShipment
Service IncludedReplacement