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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Accidental Damage Protection


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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Accidental Damage Protection

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Quick Details
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Accidental Damage Protection
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
  • for Chromebook G1m; Fortis 11 G1i, 11 G1m, 14 G1i, Flip 11 G1, Flip 11 G1i
  Additional Details
Mfr Part #: UG8W0E
SHI Part #: 49689439
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Onsite Support with Predictive Detection Alerts and Accidental Damage Protection - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for Chromebook G1m; Fortis 11 G1i, 11 G1m, 14 G1i, Flip 11 G1, Flip 11 G1i
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Chromebook G1m
  • HP Fortis 11 G1i Chromebook, 11 G1m Chromebook, 14 G1i Chromebook, 14 G1i Chromebook Enterprise, Flip 11 G1 I Chromebook, Flip 11 G1i Chromebook Enterprise, Flip 11 G1i Notebook
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday
  • Product info support - web knowledge base access - 3 years
  • Predictive detection alerts - 3 years
  • Accidental damage coverage - 3 years
General
Full Contract Period3 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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