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Omnissa Workspace ONE Enterprise (Shared Cloud)


Omnissa Workspace ONE Enterprise (Shared Cloud)

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Quick Details
  • Subscription license (3 years) + Production Support
  • 1 user
  • hosted
  • annual payments
Omnissa Workspace ONE Enterprise (Shared Cloud)
  • Subscription license (3 years) + Production Support
  • 1 user
  • hosted
  • annual payments
  Additional Details
Mfr Part #: WSU-AECAP-36AT0-C4S
SHI Part #: 49455976
Category: Administration
UNSPSC: 43232804
Manufacturer: Omnissa
Product Type: Shrinkwrap Software
Product Line: OMNISSA
General Information
CategoryAdministration
DescriptionOmnissa Workspace ONE Enterprise (Shared Cloud) - Subscription license (3 years) + Production Support - 1 user - hosted - annual payments
ManufacturerOmnissa
UNSPSC43232804
Main Specifications
General / Cloud SoftwareYes
General / Hosted Service TypeSaaS
Header / BrandOmnissa
Packaged Quantity1
Service & Support / TypeTechnical support
Software / License TypeSubscription license
General
Bundled SupportProduction Support
CategoryOnline & appliance based services - mobile application management
Installation TypeHosted - SaaS
Product TypeSubscription license - 3 years
Licensing
DetailsAnnual payments
License Qty1 user
Service & Support
Type
  • Emergency phone consulting - 3 years / 18 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Phone consulting - 3 years / 18 contacts - response time: 4 business hours - availability: 10 hours a day / Monday-Friday - severity level 2
  • Phone consulting - 3 years / 18 contacts - response time: 8 business hours - availability: 10 hours a day / Monday-Friday - severity level 3
  • Phone consulting - 3 years / 18 contacts - response time: 12 business hours - availability: 10 hours a day / Monday-Friday - severity level 4
  • E-mail consulting - 3 years / 18 contacts
  • Web knowledge base access - 3 years
  • Web support - 3 years
  • New releases update - 3 years
  • Remote monitoring - 3 years
  • Technical support - 3 years - severity critical