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Warranties

Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Defective Media Retention Post Warranty

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Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Defective Media Retention Post Warranty
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor (for desktops)
  • 1 year
  • on-site
  • 9x5
Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Defective Media Retention Post Warranty
  • Extended service agreement
  • parts and labor (for desktops)
  • 1 year
  • on-site
  • 9x5
  • response time: NBD
  • for HP 240 G10; ProDesk 2 G1a, 2 G1i, 2 G2a, 2 G2i, 4 G1i; ProOne 24X G10; ProStudio 2; 4
  Additional Details
Mfr Part #: U95Y7PE
SHI Part #: 48741244
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor (for desktops) - 1 year - on-site - 9x5 - response time: NBD - for HP 240 G10; ProDesk 2 G1a, 2 G1i, 2 G2a, 2 G2i, 4 G1i; ProOne 24X G10; ProStudio 2; 4
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP 240 G10 Notebook, 295 G8
  • HP Pro 260 G9, 280 G9, 290 G9, 400 G9
  • HP ProDesk 2 G1a E AI, 2 G1i E, 2 G2a E, 2 G2i, 4 G1i, 4 G1i AI
  • HP ProOne 240 G10, 245 G10, 440 G9
  • HP ProStudio 2 G2a, G2a Next Gen AI, G2i
  • HP ProStudio 4 G1i AI, G1i AI PC
  • HP Workstation Z2 G9
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - remote diagnosis - 1 year
  • Technical support - remote firmware update - 1 year
  • Defective media retention - 1 year
General
Class of EquipmentDesktops
Full Contract Period1 year
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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