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Warranties

Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Defective Media Retention Post Warranty

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Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Defective Media Retention Post Warranty
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor (for notebooks)
  • 1 year
  • on-site
  • 9x5
Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Defective Media Retention Post Warranty
  • Extended service agreement
  • parts and labor (for notebooks)
  • 1 year
  • on-site
  • 9x5
  • response time: NBD
  • for Elite x360; EliteBook 83X G10, 840 G2, 84X G10, 84X G9, 865 G9, 86X G10; EliteBook x360
  Additional Details
Mfr Part #: U95XJPE
SHI Part #: 48741223
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labor (for notebooks) - 1 year - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 83X G10, 840 G2, 84X G10, 84X G9, 865 G9, 86X G10; EliteBook x360
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Elite x360 830 G10 Notebook
  • HP EliteBook 830 G10 Notebook, 830 G9 Notebook, 835 G10 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G9 Notebook, 860 G10 Notebook, 865 G10 Notebook, 865 G9 Notebook
  • HP EliteBook x360 830 G10 Notebook
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - remote diagnosis - 1 year
  • Technical support - remote firmware update - 1 year
  • Defective media retention - 1 year
General
Class of EquipmentNotebooks
Full Contract Period1 year
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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