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PRODUCTION SUPPORT/SUBSCRIPTION FOR VMWARE DYNAMIC ENVIRONMENT MANAGER: 10 PACK


$146.00
PRODUCTION SUPPORT/SUBSCRIPTION FOR VMWARE DYNAMIC ENVIRONMENT MANAGER: 10 PACK

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Quick Details
PRODUCTION SUPPORT/SUBSCRIPTION FOR VMWARE DYNAMIC ENVIRONMENT MANAGER: 10 PACK
  Additional Details
Price: $146.00
Mfr Part #: UEM-CCU-10-P-SSS-C
SHI Part #: 48624351
Category: Cloud-based protection or security softw
UNSPSC: 43233206
Manufacturer: Omnissa
Product Type: Other
Product Line: OMNISSA
General Information
CategoryCloud-based protection or security softw
DescriptionPRODUCTION SUPPORT/SUBSCRIPTION FOR VMWARE DYNAMIC ENVIRONMENT MANAGER: 10 PACK
ManufacturerOmnissa
MSRP$138.03
UNSPSC43233206
Main Specifications
ABC CodeB
Height0.00
Length0.00
One Source FlagYNN N
Serialized FlagN
SKU Created Date240320
Width0.00
Details
Service & Support
  • Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2
  • Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3
  • Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4
  • Web support - 1 year
  • Web knowledge base access - 1 year
  • New releases update - 1 year
  • Remote monitoring - 1 year
  • E-mail consulting - 1 year / 6 contacts
  • Technical support - 1 year - on-site - severity critical
General
Full Contract Period1 year
Response Time30 min
Service Availability24 hours a day / 7 days a week
Service IncludedEmergency phone consulting
TypeTechnical support
Software
Installation TypeLocally installed
License Qty10 concurrent users
Software TitleVMware User Environment Manager