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Lenovo Committed Service Post Warranty Premier Enhanced Storage Support + 6 Hour Committed Service Repair


$14,112.00
 In Stock
Lenovo Committed Service Post Warranty Premier Enhanced Storage Support + 6 Hour Committed Service Repair

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor (for storage arrays)
  • 1 year (4th year)
  • on-site
  • 24x7
Lenovo Committed Service Post Warranty Premier Enhanced Storage Support + 6 Hour Committed Service Repair
  • Extended service agreement
  • parts and labor (for storage arrays)
  • 1 year (4th year)
  • on-site
  • 24x7
  • response time: 4 h
  • repair time: 6 hours
  Additional Details
Price: $14,112.00
Mfr Part #: 5WS7B69502
SHI Part #: 48310775
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Lenovo
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionLenovo Committed Service Post Warranty Premier Enhanced Storage Support + 6 Hour Committed Service Repair - Extended service agreement - parts and labor (for storage arrays) - 1 year (4th year) - on-site - 24x7 - response time: 4 h - repair time: 6 hours
ManufacturerLenovo
MSRP$13,362.00
UNSPSC81111811
Main Specifications
Header / BrandLenovo
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 1 year
  • Technical support - health check - 1 year - 1 incident per month
  • Technical support - monthly report - 1 year
General
Class of EquipmentStorage arrays
Full Contract Period1 year
LocationOn-site
Repair Time6 hours (committed time)
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
Support Period4th year