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Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty


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Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor (for workstation)
  • 1 year
  • on-site
  • 9x5
Electronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty
  • Extended service agreement
  • parts and labor (for workstation)
  • 1 year
  • on-site
  • 9x5
  • response time: NBD
  • for Workstation Z8 G4
  Additional Details
Mfr Part #: U67VXPE
SHI Part #: 47603327
Category: Computer hardware maintenance & support
UNSPSC: 81112300
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryComputer hardware maintenance & support
DescriptionElectronic HP Care Pack Active Care Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labor (for workstation) - 1 year - on-site - 9x5 - response time: NBD - for Workstation Z8 G4
ManufacturerHP, Inc.
UNSPSC81112300
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForHP Workstation Z8 G4
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - remote diagnosis - 1 year
  • Technical support - remote firmware update - 1 year
General
Covered ConfigurationsWorkstation
Full Contract Period1 year
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
Electronic HP Care Pack Onsite Support
  • Extended service agreement
  • parts and labor (for desktops)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Offsite Bundled Hardware Support
  • Extended service agreement
  • parts and labor
  • 3 years
  • carry-in
  • 9x5
  • repair time: 3-7 business days
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts
  • Extended service agreement
  • parts and labor (for desktops)
  • 5 years
  • on-site
  • 9x5
  • response time: NBD