Quantity must be less than 1,000,000. If you’d like to place a larger order, please reach out to your sales team.

This product has been successfully added to "My Favorites".

This product could not be added to "My Favorites" or is already in "My Favorites".

HPE Pointnext Tech Care Essential Service with Defective Media Retention


$40,075.00
 In Stock
HPE Pointnext Tech Care Essential Service with Defective Media Retention

Mfr Part #:
Copied To Clipboard
 Click To Copy
SHI Part #:
Copied To Clipboard
 Click To Copy
Quick Details
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
HPE Pointnext Tech Care Essential Service with Defective Media Retention
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
  • response time: 4 h
  Additional Details
Price: $40,075.00
Mfr Part #: H40XJE
SHI Part #: 46612053
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionHPE Pointnext Tech Care Essential Service with Defective Media Retention - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h
ManufacturerHewlett Packard Enterprise
MSRP$40,050.00
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Product info support - knowledge base access - 5 years
  • Technical support - remote diagnosis - 5 years
  • Technical support - visual remote guidance - 5 years
  • New releases update - 5 years
  • Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
  • Extended service agreement - parts and labor - 5 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday
  • Product info support - web support - 5 years
  • Defective media retention - 5 years
General
Full Contract Period5 years
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor