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Electronic HP Care Pack Pick-Up and Return Solution Support with Accidental Damage Protection

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Electronic HP Care Pack Pick-Up and Return Solution Support with Accidental Damage Protection
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Quick Details
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • pick-up and return
  • 9x5
Electronic HP Care Pack Pick-Up and Return Solution Support with Accidental Damage Protection
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • pick-up and return
  • 9x5
  • repair time: 3-7 business days
  • for Laptop 15; ZBook Power G10; ZBook Firefly 14 G10; ZBook Fury 16 G11; ZBook Power 15 G10
  Additional Details
Mfr Part #: U60PDE
SHI Part #: 46038817
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Pick-Up and Return Solution Support with Accidental Damage Protection - Extended service agreement - parts and labor (for notebooks) - 3 years - pick-up and return - 9x5 - repair time: 3-7 business days - for Laptop 15; ZBook Power G10; ZBook Firefly 14 G10; ZBook Fury 16 G11; ZBook Power 15 G10
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Laptop 15-dy5011ca
  • HP ZBook Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Studio G10 Mobile Workstation
  • HP ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 14 G9 Mobile Workstation, 16 G10 Mobile Workstation
  • HP ZBook Fury 16 G10 Mobile Workstation, 16 G11 Mobile Workstation
  • HP ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 3 years
  • Accidental damage coverage - 3 years
General
Class of EquipmentNotebooks
Covered ConfigurationsMobile workstations
Full Contract Period3 years
LocationPick-up and return
Repair Time3-7 business days
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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