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SCALAR I6 & AEL6 TAPE DRIVEMODULE FULL HEIGHT SUP PLAN GOLD 24


$3,939.00
SCALAR I6 & AEL6 TAPE DRIVEMODULE FULL HEIGHT SUP PLAN GOLD 24

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Quick Details
SCALAR I6 & AEL6 TAPE DRIVEMODULE FULL HEIGHT SUP PLAN GOLD 24
  Additional Details
Price: $3,939.00
Mfr Part #: SSC36-RTDX-CG12
SHI Part #: 45264440
Category: Storage accessories for office machines
UNSPSC: 44102902
Manufacturer: Pivot3
Product Type: Hardware
General Information
CategoryStorage accessories for office machines
DescriptionSCALAR I6 & AEL6 TAPE DRIVEMODULE FULL HEIGHT SUP PLAN GOLD 24
ManufacturerPivot3
MSRP$3,190.00
UNSPSC44102902
Main Specifications
Height0.00
Length0.00
Width0.00
Compatibility Information
Designed ForP/N: LSC36-ATDX-L6PA, LSC36-ATDX-L7PA, LSC36-ATDX-L8PA, LSC36-ATDX-L9PX
Details
Service & Support
  • Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
  • New releases update - 1 year
  • Technical support - remote monitoring - 1 year
  • Extended service agreement - loaner - 1 year
  • Technical support - training - 1 year
  • Installation - 1 year - on-site - availability: 24 hours a day / Monday-Friday - Customer Replaceable Units
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - for critical problems
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - for major problems
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - for minor problems
  • Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - for critical problems
  • Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity common
General
Covered ConfigurationsTape drive module, full height
Full Contract Period1 year
LocationOn-site
Pricing TypeMust be purchased within 60 days of the product purchase
Response Time4 hours (target time)
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor