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Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention


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Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention

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Quick Details
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
  • for HP 200 G2a, 200 G2i, 240R G10, 240R G9, 24X G10, 250R G10, 250R G9, 255R G10, 25X G10
  Additional Details
Mfr Part #: U42E2E
SHI Part #: 44648906
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention - Extended service agreement - parts and labor (for notebooks) - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G2a, 200 G2i, 240R G10, 240R G9, 24X G10, 250R G10, 250R G9, 255R G10, 25X G10
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / Brand
  • HP
  • HP Inc.
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForHP 200 G2a Notebook, 200 G2i Notebook, 240 G10 Notebook, 240 G8 Notebook, 240 G9 Notebook, 240R G10 Notebook, 240R G9 Notebook, 245 G10 Notebook, 245 G9 Notebook, 250 G10 Notebook, 250 G8 Notebook, 250 G9 Notebook, 250R G10 Notebook, 250R G9 Notebook, 255 G10 Notebook, 255 G8 Notebook, 255 G9 Notebook, 255R G10 Notebook
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 3 years
  • Product info support - web knowledge base access - 3 years
  • New releases update - 3 years
  • Accidental damage coverage - 3 years
  • Defective media retention - 3 years
General
Class of EquipmentNotebooks
Full Contract Period3 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
  • Extended service agreement
  • parts and labor (for notebooks)
  • 5 years
  • on-site
  • 9x7
  • response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support
  • Extended service agreement
  • parts and labor (for printers and multifunctional office machines)
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Next Business Day Active Care Service
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty
  • Extended service agreement
  • parts and labor (for printers and multifunctional office machines)
  • 2 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support
  • Extended service agreement
  • parts and labor
  • 4 years
  • on-site
  • response time: NBD
  • for HP 534, 73X, 740, E32K G5, E34m G4, E45c G5, P32u G5, Z32k G3, Z40c G3; EliteOne 1000