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Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention

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Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 9x5
Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
  • for Elite x360; EliteBook 650 G9, 83X G10, 84X G10, 860 G11, 86X G10, 86X G9; EliteBook x360
  Additional Details
Mfr Part #: U42DME
SHI Part #: 44611058
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 650 G9, 83X G10, 84X G10, 860 G11, 86X G10, 86X G9; EliteBook x360
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP Inc.
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Elite x360 830 G10 Notebook, 830 G9 Notebook
  • HP EliteBook 650 G9 Notebook, 830 G10 Notebook, 830 G7 Notebook, 830 G9 Notebook, 835 G10 Notebook, 835 G7 Notebook, 835 G8 Notebook, 835 G9 Notebook, 840 Aero G8 Notebook, 840 G10 Notebook, 840 G7 Notebook, 840 G8 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G7 Notebook, 845 G8 Notebook, 845 G9 Notebook, 850 G7 Notebook, 850 G8 Notebook, 855 G7 Notebook, 855 G8 Notebook, 860 G10 Notebook, 860 G11 Notebook, 860 G9 Notebook, 865 G10 Notebook, 865 G9 Notebook
  • HP EliteBook x360 830 G7 Notebook, 830 G8 Notebook
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 5 years
  • Product info support - web knowledge base access - 5 years
  • New releases update - 5 years
  • Accidental damage coverage - 5 years
  • Defective media retention - 5 years
General
Full Contract Period5 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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