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Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention

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Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention
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Quick Details
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
  • for EliteBook x360; ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10
  Additional Details
Mfr Part #: U42DCE
SHI Part #: 44611052
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for EliteBook x360; ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP Inc.
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP EliteBook x360 830 G10 Notebook
  • HP ZBook 16 G10 Mobile Workstation, Create G7 Notebook, Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Power G8 Mobile Workstation, Power G9 Mobile Workstation, Studio G10 Mobile Workstation, Studio G8 Mobile Workstation, Studio G9 Mobile Workstation
  • HP ZBook Firefly 14 G10 A Mobile Workstation, 14 G7 Mobile Workstation, 14 G8 Mobile Workstation, 14 G9 Mobile Workstation, 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation
  • HP ZBook Fury 16 G9 Mobile Workstation
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 3 years
  • Product info support - web knowledge base access - 3 years
  • New releases update - 3 years
  • Accidental damage coverage - 3 years
  • Defective media retention - 3 years
General
Full Contract Period3 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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