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Warranties

HPE Pointnext Tech Care Essential Exchange Service Post Warranty

$10.00
 In Stock
HPE Pointnext Tech Care Essential Exchange Service Post Warranty
Mfr Part #:
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Quick Details
  • Extended service agreement
  • replacement
  • 1 year
  • shipment
  • 24x7
HPE Pointnext Tech Care Essential Exchange Service Post Warranty
  • Extended service agreement
  • replacement
  • 1 year
  • shipment
  • 24x7
  • response time: 4 h
  • for P/N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A
  Additional Details
Price: $10.00
Mfr Part #: H12A3PE
SHI Part #: 44176828
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionHPE Pointnext Tech Care Essential Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: B7B66B, B7B69A, B7B69B, B7B69BR, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2R33A
ManufacturerHewlett Packard Enterprise
MSRP$9.00
UNSPSC81111811
Main Specifications
Header / BrandHewlett Packard Enterprise
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: AJ766SB, AJ768SB, AJ935SB, B7B63A, B7B66A, B7B66B, B7B69A, B7B69B, B7B69BR, BV849SB, C8S07A, C8S07B, E7X53A, E7X53B, P9L72A, Q2040AA, Q2041AA, Q2R33A
Details
Service & Support
  • Extended service agreement - replacement - 1 year - shipment - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
  • Technical support - replacement - 1 year - shipment - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
  • Technical support - remote diagnosis - 1 year
General
Full Contract Period1 year
LocationShipment
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedReplacement
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