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HPE Tech Care Critical Service with Defective Media Retention

MSRP$50.00

$48.00

In Stock

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Technical support for SchedMD Slurm 1 socket 5000-10000 licenses phone consulting

HPE Tech Care Critical Service with Defective Media Retention

General Information
Category	Maintenance or support fees
Description	HPE Tech Care Critical Service with Defective Media Retention - Technical support - for SchedMD Slurm - 1 socket - 5000-10000 licenses - phone consulting - 4 years - 24x7
Manufacturer	Hewlett Packard Enterprise
MSRP	$50.00
UNSPSC	81112201
Main Specifications
Header / Brand	HPE
Packaged Quantity	1
Service & Support / Type	Technical support
Software / Volume Pricing Level	5000-10000 licenses
Details
Service & Support	Phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Phone consulting - 4 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 2/3 New releases update - 4 years Outage management - 4 years - severity level 1 Defective media retention - 4 years
General
Full Contract Period	4 years
Service Availability	24 hours a day / 7 days a week
Service Included	Phone consulting
Type	Technical support
Software
Installation Type	Locally installed
License Pricing	5000-10000 licenses
License Qty	1 socket
Software Title	SchedMD Slurm

	Product	Qty	Price

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