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Ruckus WatchDog Remote Support

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Ruckus WatchDog Remote Support
Mfr Part #:
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Quick Details
  • Technical support (renewal)
  • phone consulting
  • 3 years
  • 24x7
  • response time: 30 min
Ruckus WatchDog Remote Support
  • Technical support (renewal)
  • phone consulting
  • 3 years
  • 24x7
  • response time: 30 min
  • for P/N: ICX7450-24-P, ICX7450-24P-40G-E, ICX7450-24P-E2, ICX7450-48F-E2, ICX7450-48P-E2
  Additional Details
Mfr Part #: ICX7450-SVL-RRMT-3
SHI Part #: 42503964
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: CommScope
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionRuckus WatchDog Remote Support - Technical support (renewal) - phone consulting - 3 years - 24x7 - response time: 30 min - for P/N: ICX7450-24-P, ICX7450-24P-40G-E, ICX7450-24P-E2, ICX7450-48F-E2, ICX7450-48P-E2
ManufacturerCommScope
UNSPSC81111811
Main Specifications
Header / BrandRuckus
Packaged Quantity1
Service & Support / TypeTechnical support (renewal)
Compatibility Information
Designed ForP/N: ICX7450-24, ICX7450-24-40G-E, ICX7450-24-E, ICX7450-24-P, ICX7450-24P-40G-E, ICX7450-24P-E, ICX7450-24P-E2, ICX7450-32ZP, ICX7450-32ZP-E, ICX7450-48, ICX7450-48-E, ICX7450-48F, ICX7450-48F-E, ICX7450-48F-E2, ICX7450-48P, ICX7450-48P-E, ICX7450-48P-E2, ICX7450-48P-STK-E
Details
Service & Support
  • Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4
  • Technical support - web knowledge base access - 3 years
  • New releases update - 3 years
General
Full Contract Period3 years
Response Time30 min
Service Availability24 hours a day / 7 days a week
Service IncludedPhone consulting