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Warranties

Ruckus WatchDog 4-Hour Parts

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Ruckus WatchDog 4-Hour Parts
Mfr Part #:
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SHI Part #:
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Quick Details
  • Extended service agreement (renewal)
  • parts
  • 1 year
  • shipment
  • 24x7
Ruckus WatchDog 4-Hour Parts
  • Extended service agreement (renewal)
  • parts
  • 1 year
  • shipment
  • 24x7
  • response time: 4 h
  • for P/N: ICX7450-24-P, ICX7450-24P-40G-E, ICX7450-24P-E2, ICX7450-48F-E2, ICX7450-48P-E2
  Additional Details
Mfr Part #: ICX7450-SVL-R4P-1
SHI Part #: 42503953
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: CommScope
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionRuckus WatchDog 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - shipment - 24x7 - response time: 4 h - for P/N: ICX7450-24-P, ICX7450-24P-40G-E, ICX7450-24P-E2, ICX7450-48F-E2, ICX7450-48P-E2
ManufacturerCommScope
UNSPSC81111811
Main Specifications
Header / BrandRuckus
Packaged Quantity1
Service & Support / TypeExtended service agreement (renewal)
Compatibility Information
Designed ForP/N: ICX7450-24, ICX7450-24-40G-E, ICX7450-24-E, ICX7450-24-P, ICX7450-24P-40G-E, ICX7450-24P-E, ICX7450-24P-E2, ICX7450-32ZP, ICX7450-32ZP-E, ICX7450-48, ICX7450-48-E, ICX7450-48F, ICX7450-48F-E, ICX7450-48F-E2, ICX7450-48P, ICX7450-48P-E, ICX7450-48P-E2, ICX7450-48P-STK-E
Details
Service & Support
  • Extended service agreement - parts - 1 year - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4
  • Technical support - web support - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - web support - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - web support - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4
  • Technical support - web knowledge base access - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocationShipment
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts