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Electronic HP Care Pack Pick-Up and Return Service

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Electronic HP Care Pack Pick-Up and Return Service
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor (for 1/1/x warranty)
  • 5 years
  • pick-up and return
  • 9x5
Electronic HP Care Pack Pick-Up and Return Service
  • Extended service agreement
  • parts and labor (for 1/1/x warranty)
  • 5 years
  • pick-up and return
  • 9x5
  • repair time: 3-7 business days
  • for ProBook x360 11 G7
  Additional Details
Mfr Part #: U23JYE
SHI Part #: 42175742
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labor (for 1/1/x warranty) - 5 years - pick-up and return - 9x5 - repair time: 3-7 business days - for ProBook x360 11 G7
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Fortis 11 G9 Q Chromebook, 14 G10 Chromebook, 14 G10 Chromebook Enterprise
  • HP Fortis x360 11 G3 J Chromebook
  • HP Pro x360 Fortis 11 G10 Notebook, Fortis 11 G9 Notebook, Fortis G11 Notebook
  • HP ProBook Fortis 14 G10 Notebook, Fortis 14 G9 Notebook
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 5 years
General
Class of EquipmentNotebooks
Covered Configurations1/1/x warranty
Full Contract Period5 years
LocationPick-up and return
Repair Time3-7 business days
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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