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StorMagic Platinum Support


$8,722.00
 In Stock
StorMagic Platinum Support

Mfr Part #:
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Quick Details
  • Technical support (extension)
  • for StorMagic SvSAN
  • unlimited TB capacity
  • emergency phone consulting
  • 3 years
StorMagic Platinum Support
  • Technical support (extension)
  • for StorMagic SvSAN
  • unlimited TB capacity
  • emergency phone consulting
  • 3 years
  • 24x7
  • response time: 1 h
  Additional Details
Price: $8,722.00
Mfr Part #: R7H33AAE
SHI Part #: 41834264
Category: Maintenance or support fees
UNSPSC: 81112201
Manufacturer: Hewlett Packard Enterprise
Product Type: Software Licenses
General Information
CategoryMaintenance or support fees
DescriptionStorMagic Platinum Support - Technical support (extension) - for StorMagic SvSAN - unlimited TB capacity - emergency phone consulting - 3 years - 24x7 - response time: 1 h
ManufacturerHewlett Packard Enterprise
MSRP$7,556.00
UNSPSC81112201
Main Specifications
Header / BrandStorMagic
Packaged Quantity1
Service & Support / TypeTechnical support (extension)
Details
Service & Support
  • Emergency phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical
  • Phone consulting - 3 years - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity medium
  • Phone consulting - 3 years - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity low
  • Web support - 3 years
  • E-mail consulting - 3 years
  • Web knowledge base access - 3 years
  • New releases update - 3 years
General
Full Contract Period3 years
Response Time1 hour
Service Availability24 hours a day / 7 days a week
Service IncludedEmergency phone consulting
TypeTechnical support (extension)
Software
Installation TypeLocally installed
License QtyUnlimited TB capacity
Software TitleStorMagic SvSAN