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HPE Nimble Storage Foundation Care NBD Onsite Exchange Support


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HPE Nimble Storage Foundation Care NBD Onsite Exchange Support

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Quick Details
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 8x5
HPE Nimble Storage Foundation Care NBD Onsite Exchange Support
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 8x5
  • response time: NBD
  • for P/N: Q8H81A, Q8H86A, Q8J30A, Q8J30AR
  Additional Details
Mfr Part #: HT6Z4A1#ZE7
SHI Part #: 41689656
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionHPE Nimble Storage Foundation Care NBD Onsite Exchange Support - Extended service agreement - parts and labor - 1 year - on-site - 8x5 - response time: NBD - for P/N: Q8H81A, Q8H86A, Q8J30A, Q8J30AR
ManufacturerHewlett Packard Enterprise
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: Q8H81A, Q8H86A, Q8J30A, Q8J30AR
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3
  • Technical support - phone consulting - 1 year - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4
  • Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - web support - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocationOn-site
Response TimeNext business day
Service Availability8 hours a day / 5 days a week
Service IncludedParts and labor