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Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection

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Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection
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Quick Details
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 9x5
Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
  • for HP 470 G7; ProBook 430 G7, 430 G8, 44X G7, 44X G8, 455r G6, 45X G7, 45X G8; ProBook x360
  Additional Details
Mfr Part #: U18KZE
SHI Part #: 41468126
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G7; ProBook 430 G7, 430 G8, 44X G7, 44X G8, 455r G6, 45X G7, 45X G8; ProBook x360
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP 470 G10 Notebook, 470 G7 Notebook, 470 G8 Notebook, 470 G9 Notebook
  • HP Pro x360 435 G10 Notebook, 435 G9 Notebook
  • HP ProBook 430 G5 Notebook, 430 G6 Notebook, 430 G7 Notebook, 430 G8 Notebook, 440 G10 Notebook, 440 G5 Notebook, 440 G6 Notebook, 440 G7 Notebook, 440 G8 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G6 Notebook, 445 G7 Notebook, 445 G8 Notebook, 445 G9 Notebook, 445r G6 Notebook, 450 G10 Notebook, 450 G5 Notebook, 450 G6 Notebook, 450 G7 Notebook, 450 G8 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G6 Notebook, 455 G7 Notebook, 455 G8 Notebook, 455 G9 Notebook, 455r G6 Notebook, 470 G5 Notebook
  • HP ProBook x360 435 G7 Notebook, 435 G8 Notebook, 440 G1 Notebook
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 5 years
  • Product info support - web knowledge base access - 5 years
  • New releases update - 5 years
  • Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
  • Accidental damage coverage - 5 years
General
Class of EquipmentNotebooks
Full Contract Period5 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection
Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection
  • Extended service agreement
  • parts and labor
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection
Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection
Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Onsite Support w/TRV
Electronic HP Care Pack Onsite Support w/TRV
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection G2
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection G2
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Next Business Day Solution Support
Electronic HP Care Pack Next Business Day Solution Support
  • Extended service agreement
  • parts and labor (for notebooks)
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
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