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Mellanox Partner Assist Support Gold


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Mellanox Partner Assist Support Gold

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Quick Details
  • Extended service agreement
  • advance hardware replacement
  • 4 years
  • shipment
  • response time: NBD
Mellanox Partner Assist Support Gold
  • Extended service agreement
  • advance hardware replacement
  • 4 years
  • shipment
  • response time: NBD
  • for Spectrum SN2010
  Additional Details
Mfr Part #: SUP-SN2010-CL-4GP
SHI Part #: 41038552
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: NVIDIA
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionMellanox Partner Assist Support Gold - Extended service agreement - advance hardware replacement - 4 years - shipment - response time: NBD - for Spectrum SN2010
ManufacturerNVIDIA
UNSPSC81111811
Main Specifications
Header / BrandMellanox
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForMellanox Spectrum SN2010
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 4 years - shipment - response time: NBD
  • Technical support - phone consulting - 4 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - priority 1
  • Technical support - phone consulting - 4 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - priority 2
  • Technical support - web support - 4 years
  • Technical support - e-mail consulting - 4 years
  • Technical support - web knowledge base access - 4 years
  • New releases update - 4 years
General
Full Contract Period4 years
LocationShipment
Response TimeNext business day
Service IncludedAdvance hardware replacement