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Mellanox Technical Support Bronze Support


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Mellanox Technical Support Bronze Support

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Quick Details
  • Extended service agreement
  • advance parts replacement
  • 4 years (years: 2nd
  • 5th)
  • shipment
Mellanox Technical Support Bronze Support
  • Extended service agreement
  • advance parts replacement
  • 4 years (years: 2nd
  • 5th)
  • shipment
  • response time: NBD
  • for Spectrum SN2100, SN2410, SN2700
  Additional Details
Mfr Part #: EXW-SN2000-CL-L-5B
SHI Part #: 41038041
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: NVIDIA
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionMellanox Technical Support Bronze Support - Extended service agreement - advance parts replacement - 4 years (years: 2nd - 5th) - shipment - response time: NBD - for Spectrum SN2100, SN2410, SN2700
ManufacturerNVIDIA
UNSPSC81111811
Main Specifications
Header / BrandMellanox
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForMellanox Spectrum SN2100, SN2410, SN2700
Details
Service & Support
  • Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD
  • Technical support - e-mail consulting - 4 years - response time: 12 business hours - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday - priority 1
  • Technical support - e-mail consulting - 4 years - response time: 1 business day - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday - priority 2/3
  • Technical support - e-mail consulting - 4 years - response time: 2 business days - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday - priority 4
General
Full Contract Period4 years
LocationShipment
Response TimeNext business day
Service IncludedAdvance parts replacement
Support Period2nd, 3rd, 4th and 5th year