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Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection

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Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection
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Quick Details
  • Extended service agreement
  • parts and labor
  • 4 years
  • on-site
  • 9x5
Electronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection
  • Extended service agreement
  • parts and labor
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
  • for ProBook 11 G2; ProBook x360 11 G1, 11 G2, 11 G3, 11 G4, 11 G5, 11 G6, 11 G7, 440 G1
  Additional Details
Mfr Part #: U22K1E
SHI Part #: 40989252
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Next Business Day Active Care Service with Accidental Damage Protection - Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: NBD - for ProBook 11 G2; ProBook x360 11 G1, 11 G2, 11 G3, 11 G4, 11 G5, 11 G6, 11 G7, 440 G1
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Chromebook G1m
  • HP Fortis 11 G10 Chromebook, 11 G1i Chromebook, 14 G10 Chromebook, 14 G11 Chromebook, Flip 11 G1 I Chromebook, Flip 11 G1i Notebook, Flip 11 G1m Chromebook, Flip 11 G1mi Chromebook, Flip G1i Chromebook, Flip G1m Chromebook, G1i Chromebook, G1m Chromebook
  • HP Fortis x360 11 G3 J Chromebook, 11 G5 Chromebook
  • HP Pro x360 Fortis 11 G10 Notebook, Fortis 11 G9 Notebook, Fortis G11 Notebook
  • HP ProBook Fortis 14 G10 Notebook, Fortis 14 G9 Notebook
  • HP ProBook x360 11 G1 Education Edition Notebook, 11 G4 Education Edition Notebook, 11 G5 Education Edition Notebook, 11 G6 Education Edition Notebook
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 4 years
  • Product info support - web knowledge base access - 4 years
  • New releases update - 4 years
  • Technical support - phone consulting - 4 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
  • Accidental damage coverage - 4 years
General
Class of EquipmentNotebooks
Full Contract Period4 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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