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Ruckus BullDog Support


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Ruckus BullDog Support

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts
  • 1 year
  • shipment
  • response time: 4 h
Ruckus BullDog Support
  • Extended service agreement
  • parts
  • 1 year
  • shipment
  • response time: 4 h
  • for P/N: ICX7650-48F, ICX7650-48F-E, ICX7650-48F-E2, ICX7650-48P, ICX7650-48P-E
  Additional Details
Mfr Part #: ICX7650-SVL-PC4P-1
SHI Part #: 40859892
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: CommScope
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionRuckus BullDog Support - Extended service agreement - parts - 1 year - shipment - response time: 4 h - for P/N: ICX7650-48F, ICX7650-48F-E, ICX7650-48F-E2, ICX7650-48P, ICX7650-48P-E
ManufacturerCommScope
UNSPSC81111811
Main Specifications
Header / BrandRuckus
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: ICX7650-48F, ICX7650-48F-E, ICX7650-48F-E2, ICX7650-48P, ICX7650-48P-E, ICX7650-48P-E2
Details
Service & Support
  • Extended service agreement - parts - 1 year - shipment - response time: 4 h
  • Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity critical
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity high
  • Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium
  • Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low
  • Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocationShipment
Response Time4 hours
Service IncludedParts