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WATCHDOG END USER SUPPORT, STANDALONE R550, 5 YR


MSRP$425.72
$417.00
WATCHDOG END USER SUPPORT, STANDALONE R550, 5 YR

Mfr Part #:
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Quick Details
WATCHDOG END USER SUPPORT, STANDALONE R550, 5 YR
  Additional Details
Price: $417.00
MSRP: $425.72
Mfr Part #: 806-R550-5000
SHI Part #: 40682226
Category: Networking developers
UNSPSC: 43232402
Manufacturer: Ruckus Wireless
Product Type: Other
General Information
CategoryNetworking developers
DescriptionWATCHDOG END USER SUPPORT, STANDALONE R550, 5 YR
ManufacturerRuckus Wireless
MSRP$425.72
UNSPSC43232402
Main Specifications
Dimensions & Weight / Weight0.01
Lead Time30
Lead Time Effective Date10/08/22
List Price299.88
Quantity MeasurementEA
UNSPSC Code81111812
Compatibility Information
Designed ForRuckus ZoneFlex R550
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 5 years - shipment - response time: NBD
  • Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical
  • Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high
  • Technical support - phone consulting - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium
  • Technical support - phone consulting - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low
  • Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 5 years
  • New releases update - 5 years
General
Full Contract Period5 years
LocationShipment
Pricing TypeOnly for access points not connected to a controller
Response TimeNext business day
Return ShipmentAt manufacturer expense
Service IncludedAdvance hardware replacement