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Warranties

Electronic HP Care Pack Next Business Day Hardware Support with Optional Customer Self Repair

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Electronic HP Care Pack Next Business Day Hardware Support with Optional Customer Self Repair
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor (for 1/1/1 warranty)
  • 1 year
  • on-site
  • 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Optional Customer Self Repair
  • Extended service agreement
  • parts and labor (for 1/1/1 warranty)
  • 1 year
  • on-site
  • 9x5
  • response time: NBD
  • for HP 295 G6; Desktop Pro 300 G6; ProDesk 400 G7
  Additional Details
Mfr Part #: U11BXE
SHI Part #: 40377608
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Next Business Day Hardware Support with Optional Customer Self Repair - Extended service agreement - parts and labor (for 1/1/1 warranty) - 1 year - on-site - 9x5 - response time: NBD - for HP 295 G6; Desktop Pro 300 G6; ProDesk 400 G7
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP 205 G8, 295 G6, 295 G8, 34
  • HP Desktop Pro 300 G6
  • HP Pro 260 G9
  • HP ProDesk 400 G7, 405 G8
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - remote diagnosis - 1 year
  • New releases update - 1 year
General
Class of EquipmentDesktops
Covered Configurations1/1/1 warranty
Full Contract Period1 year
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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