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Warranties

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention

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Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor (for 3/3/0 warranty)
  • 4 years
  • on-site
  • 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
  • Extended service agreement
  • parts and labor (for 3/3/0 warranty)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
  • for ZBook Create G7, Power G7, Studio G7; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 17 G7
  Additional Details
Mfr Part #: U02BZE
SHI Part #: 40300787
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor (for 3/3/0 warranty) - 4 years - on-site - 9x5 - response time: NBD - for ZBook Create G7, Power G7, Studio G7; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 17 G7
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP 255 G8 Notebook
  • HP ZBook Create G7 Notebook, Power G7 Mobile Workstation, Power G8 Mobile Workstation, Power G9 Mobile Workstation, Studio G10 Mobile Workstation, Studio G7 Mobile Workstation, Studio G8 Mobile Workstation, Studio G9 Mobile Workstation
  • HP ZBook Firefly 14 G7 Mobile Workstation, 14 G8 Mobile Workstation, 14 G9 Mobile Workstation, 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation
  • HP ZBook Fury 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation, 17 G7 Mobile Workstation, 17 G8 Mobile Workstation
  • HP ZBook Power 15 G9 Mobile Workstation
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 4 years
  • Defective media retention - 4 years
General
Class of EquipmentNotebooks
Covered Configurations3/3/0 warranty
Full Contract Period4 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
  • Extended service agreement
  • parts and labor (for 3/3/0 warranty)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection G2 and Defective Media Retention
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection G2 and Defective Media Retention
  • Extended service agreement
  • parts and labor (for 3/3/0 warranty)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection G2 and Defective Media Retention
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection G2 and Defective Media Retention
  • Extended service agreement
  • parts and labor (for 3/3/0 warranty)
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Active Care Next Business Day Hardware Support with Defective Media Retention and Travel Coverage
Electronic HP Care Pack Active Care Next Business Day Hardware Support with Defective Media Retention and Travel Coverage
  • Extended service agreement
  • parts and labor (for 3/3/x warranty)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Next Business Day Hardware Support
Electronic HP Care Pack Next Business Day Hardware Support
  • Extended service agreement
  • parts and labor (for 3/3/0 warranty)
  • 5 years
  • on-site
  • response time: NBD
  • for ZBook Create G7, Power G7, Studio G7; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 17 G7
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Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention and Accidental Damage Protection
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention and Accidental Damage Protection
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • response time: NBD
  • for Elite x2; EliteBook x360; Workstation Z2 G4; ZBook 14u G6, 15 G6, 15u G6, 17 G6
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