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AppleCare OS Support


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AppleCare OS Support

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Quick Details
  • Select
  • technical support
  • for Appl
AppleCare OS Support
  • Select
  • technical support
  • for Appl
  Additional Details
Mfr Part #: D6152Z/A
SHI Part #: 40282495
Category: Maintenance or support fees
UNSPSC: 81112201
Manufacturer: Apple
Product Type: Other
General Information
CategoryMaintenance or support fees
DescriptionAppleCare OS Support - Select - technical support - for Appl
ManufacturerApple
UNSPSC81112201
Main Specifications
Header / BrandApple
Packaged Quantity1
Service & Support / TypeTechnical support
Details
Service & Support
  • Phone consulting - 2 years - availability: 12 hours a day / Monday-Sunday - 2 contacts
  • Phone consulting - 2 years - response time: 4 hours - availability: 12 hours a day / Monday-Sunday - severity high
  • Phone consulting - 2 years - response time: 48 hours - availability: 12 hours a day / Monday-Sunday - severity medium
  • Phone consulting - 2 years - response time: 72 hours - availability: 12 hours a day / Monday-Sunday - severity low
  • E-mail consulting - 2 years - availability: 12 hours a day / Monday-Sunday
General
Full Contract Period2 years
Service Availability12 hours a day / 7 days a week
Service IncludedPhone consulting
TypeTechnical support
Software
License PricingAcademic
Software TitleApple Mac OS X Server Software
AppleCare+ - Extended service agreement
  • parts and labor
  • 3 years (from original purchase date of the equipment)
  • carry-in
  • must be purchased within 60 days of the product purchase
  • for MacBook Air (13.6 in)
$150.00
AppleCare+ - Extended service agreement
  • parts and labor
  • 3 years (from original purchase date of the equipment)
  • carry-in
  • must be purchased within 60 days of the product purchase
  • for MacBook Air (13.6 in)
$148.00
AppleCare+ - Extended service agreement
  • parts and labor (for notebooks)
  • 3 years (from original purchase date of the equipment)
  • carry-in
  • must be purchased within 60 days of the product purchase
  • for Macbook Air (13.6 in, M4)
$199.00
AppleCare+ - Extended service agreement
  • parts and labor
  • 3 years (from original purchase date of the equipment)
  • carry-in
  • must be purchased within 60 days of the product purchase
  • for MacBook Air (13.6 in)
$130.00
AppleCare+ - Extended service agreement
  • parts and labor (for notebooks)
  • 3 years (from original purchase date of the equipment)
  • carry-in
  • must be purchased within 60 days of the product purchase
  • for Macbook Air (15.3 in, M4)
$229.00