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Fortinet FortiCare 360 Support Service


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Fortinet FortiCare 360 Support Service

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Quick Details
  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
Fortinet FortiCare 360 Support Service
  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for P/N: FG-500E, FG-500E-BDL, FG-500E-NFR
  Additional Details
Mfr Part #: FC-10-0500E-817-02-12
SHI Part #: 40134301
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Fortinet
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionFortinet FortiCare 360 Support Service - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FG-500E, FG-500E-BDL, FG-500E-NFR
ManufacturerFortinet
UNSPSC81111811
Main Specifications
Header / BrandFortinet
Packaged Quantity1
Service & Support / TypeExtended service agreement (renewal)
Compatibility Information
Designed ForP/N: FG-500E, FG-500E-BDL, FG-500E-NFR
Details
Service & Support
  • Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
  • Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - web support - 1 year
  • Technical support - monthly report - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocationShipment
Response TimeNext business day
Service IncludedAdvance parts replacement