Quantity must be less than 1,000,000. If you’d like to place a larger order, please reach out to your sales team.

This product has been successfully added to "My Favorites".

This product could not be added to "My Favorites" or is already in "My Favorites".

Exinda Premium Maintenance


 In Stock
Exinda Premium Maintenance

Mfr Part #:
Copied To Clipboard
 Click To Copy
SHI Part #:
Copied To Clipboard
 Click To Copy
Quick Details
  • Extended service agreement
  • parts and labor
  • 2 years
  • on-site
  • response time: NBD
Exinda Premium Maintenance
  • Extended service agreement
  • parts and labor
  • 2 years
  • on-site
  • response time: NBD
  • for P/N: EXNOA-ACC-10MB
  Additional Details
Mfr Part #: EXPSA-ACC-10MB-2Y
SHI Part #: 38222145
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: GFI Software
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionExinda Premium Maintenance - Extended service agreement - parts and labor - 2 years - on-site - response time: NBD - for P/N: EXNOA-ACC-10MB
ManufacturerGFI Software
UNSPSC81111811
Main Specifications
Header / BrandExinda
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: EXNOA-ACC-10MB
Details
Service & Support
  • Extended service agreement - parts and labor - 2 years - on-site - response time: NBD
  • Technical support - phone consulting - 2 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical
  • Technical support - phone consulting - 2 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high
  • Technical support - phone consulting - 2 years - response time: 4 h - availability: 24 hours a day / Monday-Friday - severity medium
  • Technical support - phone consulting - 2 years - response time: 8 h - availability: 24 hours a day / Monday-Friday - severity low
  • Technical support - e-mail consulting - 2 years - availability: 24 hours a day / Monday-Friday
  • Technical support - web support - 2 years - availability: 24 hours a day / Monday-Friday
  • Training - 2 years - 2 seats
  • New releases update - 2 years
General
Full Contract Period2 years
LocationOn-site
Response TimeNext business day
Service IncludedParts and labor