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Fortinet FortiCare Elite

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Fortinet FortiCare Elite
Mfr Part #:
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Quick Details
  • Extended service agreement (renewal)
  • advance hardware replacement
  • 5 years
  • shipment
  • response time: NBD
Fortinet FortiCare Elite
  • Extended service agreement (renewal)
  • advance hardware replacement
  • 5 years
  • shipment
  • response time: NBD
  • for P/N: FG-80E-POE-BDL-988-12, FG-80E-POE-BDL-988-36, FG-80E-POE-BDL-988-60
  Additional Details
Mfr Part #: FC-10-0080E-284-02-60
SHI Part #: 37510713
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Fortinet
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionFortinet FortiCare Elite - Extended service agreement (renewal) - advance hardware replacement - 5 years - shipment - response time: NBD - for P/N: FG-80E-POE-BDL-988-12, FG-80E-POE-BDL-988-36, FG-80E-POE-BDL-988-60
ManufacturerFortinet
UNSPSC81111811
Main Specifications
Header / BrandFortinet
Packaged Quantity1
Service & Support / TypeExtended service agreement (renewal)
Compatibility Information
Designed ForP/N: FG-80E-POE, FG-80E-POE-BDL, FG-80E-POE-BDL-871-12, FG-80E-POE-BDL-871-24, FG-80E-POE-BDL-871-36, FG-80E-POE-BDL-871-48, FG-80E-POE-BDL-871-60, FG-80E-POE-BDL-874-12, FG-80E-POE-BDL-874-36, FG-80E-POE-BDL-874-60, FG-80E-POE-BDL-900-24, FG-80E-POE-BDL-900-36, FG-80E-POE-BDL-900-48, FG-80E-POE-BDL-900-60, FG-80E-POE-BDL-950-12, FG-80E-POE-BDL-950-24, FG-80E-POE-BDL-950-36, FG-80E-POE-BDL-950-48, FG-80E-POE-BDL-950-60, FG-80E-POE-BDL-974-12, FG-80E-POE-BDL-974-24, FG-80E-POE-BDL-974-36, FG-80E-POE-BDL-974-48, FG-80E-POE-BDL-974-60, FG-80E-POE-BDL-980-12, FG-80E-POE-BDL-980-36, FG-80E-POE-BDL-980-60, FG-80E-POE-BDL-988-12, FG-80E-POE-BDL-988-36, FG-80E-POE-BDL-988-60, FG-80E-POE-NFR
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 5 years - shipment - response time: NBD
  • Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - critical issue
  • Technical support - phone consulting - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical issue
  • Technical support - web support - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - critical issue
  • Technical support - web support - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical issue
  • Product info support - web knowledge base access - 5 years
  • New releases update - 5 years
General
Full Contract Period5 years
LocationShipment
Response TimeNext business day
Service IncludedAdvance hardware replacement