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Fortinet FortiCare upgrade from 24x7 to 360 Support Service Bundle


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Fortinet FortiCare upgrade from 24x7 to 360 Support Service Bundle

Mfr Part #:
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Quick Details
  • Extended service agreement
  • advance parts replacement (for complicated network devices)
  • 5 years
  • shipment
  • response time: NBD
Fortinet FortiCare upgrade from 24x7 to 360 Support Service Bundle
  • Extended service agreement
  • advance parts replacement (for complicated network devices)
  • 5 years
  • shipment
  • response time: NBD
  • for P/N: FG-600E-BDL-811-DD, FG-600E-BDL-817-DD, FG-600E-BDL-950-DD, FG-600E-BDL-US
  Additional Details
Mfr Part #: FC-10-F6H0E-165-01-60
SHI Part #: 37148206
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Fortinet
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionFortinet FortiCare upgrade from 24x7 to 360 Support Service Bundle - Extended service agreement - advance parts replacement (for complicated network devices) - 5 years - shipment - response time: NBD - for P/N: FG-600E-BDL-811-DD, FG-600E-BDL-817-DD, FG-600E-BDL-950-DD, FG-600E-BDL-US
ManufacturerFortinet
UNSPSC81111811
Main Specifications
Header / BrandFortinet
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: FG-600E, FG-600E-BDL-811-12, FG-600E-BDL-811-36, FG-600E-BDL-811-DD, FG-600E-BDL-817-36, FG-600E-BDL-817-60, FG-600E-BDL-817-DD, FG-600E-BDL-950-12, FG-600E-BDL-950-36, FG-600E-BDL-950-60, FG-600E-BDL-950-DD, FG-600E-BDL-980-12, FG-600E-BDL-980-36, FG-600E-BDL-980-60, FG-600E-BDL-983-36, FG-600E-BDL-988-12, FG-600E-BDL-988-36, FG-600E-BDL-988-60, FG-600E-BDL-US, FG-600E-NFR
Details
Service & Support
  • Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD
  • Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
  • Product info support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday
  • Product info support - web support - 5 years
  • Technical support - monthly report - 5 years
  • New releases update - 5 years
General
Class of EquipmentComplicated network devices
Full Contract Period5 years
LocationShipment
Response TimeNext business day
Service IncludedAdvance parts replacement