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Hardware Computer Accessories Warranties

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HPE Proactive Care Next Business Day Exchange Service

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Quick Details
Extended service agreement replacement 4 years shipment 9x5

HPE Proactive Care Next Business Day Exchange Service

Additional Details
Mfr Part #:	HC4G2E
SHI Part #:	36494154
Category:	Technical support or help desk services
UNSPSC:	81111811
Manufacturer:	Hewlett Packard Enterprise
Product Type:	Other

General Information
Category	Technical support or help desk services
Description	HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: Q9H64A, Q9H65A, Q9H66A, Q9H67A, Q9H68A
Manufacturer	Hewlett Packard Enterprise
UNSPSC	81111811
Main Specifications
Header / Brand	HPE
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	P/N: Q9H64A, Q9H65A, Q9H66A, Q9H67A, Q9H68A
Details
Service & Support	Extended service agreement - replacement - 4 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday New releases update - 4 years Technical support - phone consulting - 4 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 4 years
General
Full Contract Period	4 years
Location	Shipment
Pricing Type	Academic, for retail customers
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Replacement

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