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HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention


$47,022.00
 In Stock
HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 4 years
  • on-site
  • 24x7
HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention
  • Extended service agreement
  • parts and labor
  • 4 years
  • on-site
  • 24x7
  • response time: 6 h
  • for P/N: Q9Z10A
  Additional Details
Price: $47,022.00
Mfr Part #: HA4S6E
SHI Part #: 35273330
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionHPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labor - 4 years - on-site - 24x7 - response time: 6 h - for P/N: Q9Z10A
ManufacturerHewlett Packard Enterprise
MSRP$46,135.00
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: Q9Z10A
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - response time: 6 h (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday
  • Extended service agreement - parts and labor - 4 years - on-site - response time: 8 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 4 years
  • New releases update - 4 years
  • Technical support - remote diagnosis - 4 years
  • Technical support - phone consulting - 4 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
  • Defective media retention - 4 years
General
Full Contract Period4 years
LocationOn-site
Response Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor