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FireEye Government - Extended service agreement (renewal)


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FireEye Government - Extended service agreement (renewal)

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Quick Details
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • government
FireEye Government - Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • government
  • for P/N: 8400AX-HW
  Additional Details
Mfr Part #: RN-8400AX-USG1Y
SHI Part #: 32244941
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Trellix
Product Type: Other
Product Line: FireEye
General Information
CategoryTechnical support or help desk services
DescriptionFireEye Government - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - government - for P/N: 8400AX-HW
ManufacturerTrellix
UNSPSC81111811
Main Specifications
Header / BrandFireEye
Header / Country KitsUnited States
Packaged Quantity1
Service & Support / TypeExtended service agreement (renewal)
Compatibility Information
Designed ForP/N: 8400AX-HW
Details
Service & Support
  • Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day
  • Technical support - phone consulting - 1 year - response time: 1 min - availability: 24 hours a day / Monday-Sunday - 15 designated callers
  • Product info support - e-mail consulting - 1 year - response time: 1 min - availability: 24 hours a day / Monday-Sunday
  • Product info support - web support - 1 year - response time: 1 min - availability: 24 hours a day / Monday-Sunday
  • New releases update - 1 year
General
Full Contract Period1 year
LocalizationUnited States
LocationShipment
Pricing TypeGovernment
Response TimeNext business day
Service IncludedAdvance parts replacement