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AudioCodes Customer Technical Support 24x7 Program

$1,279.00

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technic

AudioCodes Customer Technical Support 24x7 Program

General Information
Category	Maintenance or support fees
Description	AudioCodes Customer Technical Support 24x7 Program - technic
Manufacturer	AudioCodes
MSRP	$1,176.00
UNSPSC	81112201
Main Specifications
Header / Brand	AudioCodes
Packaged Quantity	1
Service & Support / Type	Technical support
Details
Service & Support	Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - severity urgent Phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday Web support - 1 year - availability: 24 hours a day / Monday-Sunday New releases update - 1 year
General
Full Contract Period	1 year
Service Availability	24 hours a day / 7 days a week
Service Included	Phone consulting
Type	Technical support
Software
Installation Type	Locally installed
License Type	Upgrade license
Software Title	Mediant Server Edition / Virtual Edition Session Border Controller High Capacity
Upgrade from	Mediant Server Edition / Virtual Edition Session Border Controller Low Capacity