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FireEye Platinum - Extended service agreement (renewal)


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FireEye Platinum - Extended service agreement (renewal)

Mfr Part #:
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Quick Details
  • advance parts replacement
  • 3 years
  • shipment
  • response time: NBD
  • for P/N: 8400EX-HW
FireEye Platinum - Extended service agreement (renewal)
  • advance parts replacement
  • 3 years
  • shipment
  • response time: NBD
  • for P/N: 8400EX-HW
  Additional Details
Mfr Part #: RN-8400EX-PTM3Y
SHI Part #: 30647774
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Trellix
Product Type: Other
Product Line: FireEye
General Information
CategoryTechnical support or help desk services
DescriptionFireEye Platinum - Extended service agreement (renewal) - advance parts replacement - 3 years - shipment - response time: NBD - for P/N: 8400EX-HW
ManufacturerTrellix
UNSPSC81111811
Main Specifications
Header / BrandFireEye
Packaged Quantity1
Service & Support / TypeExtended service agreement (renewal)
Compatibility Information
Designed ForP/N: 8400EX-HW
Details
Service & Support
  • Extended service agreement - advance parts replacement - 3 years - shipment - response time: next business day
  • Technical support - phone consulting - 3 years - response time: 1 min - availability: 24 hours a day / Monday-Sunday
  • Product info support - e-mail consulting - 3 years - response time: 1 min - availability: 24 hours a day / Monday-Sunday
  • Product info support - web support - 3 years - response time: 1 min - availability: 24 hours a day / Monday-Sunday
  • New releases update - 3 years
General
Full Contract Period3 years
LocationShipment
Response TimeNext business day
Service IncludedAdvance parts replacement