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StorageCraft Software Maintenance

MSRP$59.25
$54.00
StorageCraft Software Maintenance
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Quick Details
  • Technical support (renewal)
  • for StorageCraft ShadowProtect SPX (Windows
  • Virtual Server)
  • 1 virtual machine
  • academic, GOV
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect SPX (Windows
  • Virtual Server)
  • 1 virtual machine
  • academic, GOV
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 2 business hours
  • English
  • United States
  Additional Details
Price: $54.00
MSRP: $59.25
Mfr Part #: XSVW00USMG011YZZZ
SHI Part #: 30490279
Category: Backup or recovery
UNSPSC: 43233415
Manufacturer: STORAGECRAFT
Product Type: Other
General Information
CategoryBackup or recovery
DescriptionStorageCraft Software Maintenance - Technical support (renewal) - for StorageCraft ShadowProtect SPX (Windows - Virtual Server) - 1 virtual machine - academic, GOV - emergency phone consulting - 1 year - 12x5 - response time: 2 business hours - English - United States
ManufacturerSTORAGECRAFT
MSRP$59.25
UNSPSC43233415
Main Specifications
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Details
Service & Support
  • Emergency phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
  • Phone consulting - 1 year - response time: 1 business day - severity high
  • Phone consulting - 1 year - response time: 2 business days - severity medium
  • Phone consulting - 1 year - response time: 2 business days - severity low
  • Emergency e-mail consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
  • E-mail consulting - 1 year - response time: 1 business day - severity high
  • E-mail consulting - 1 year - response time: 2 business days - severity medium
  • E-mail consulting - 1 year - response time: 2 business days - severity low
  • Web support - 1 year
  • Web knowledge base access - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocalizationEnglish United States
Response Time2 business hours
Service Availability12 hours a day / 5 days a week
Service IncludedEmergency phone consulting
TypeTechnical support (renewal)
Software
Installation TypeLocally installed
License PricingAcademic, government
License Qty1 virtual machine
Software TitleStorageCraft ShadowProtect SPX (Windows - Virtual Server)
StorageCraft Software Maintenance
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect SPX (Windows
  • Virtual Server)
  • 6 virtual machines
  • emergency phone consulting
  • 1 year
MSRP $310.80 $263.00
StorageCraft Software Maintenance
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect SPX Server (Windows)
  • 1 server
  • academic, volume, GOV
  • 50-199 licenses
  • emergency phone consulting
MSRP $125.98 $113.00
StorageCraft Software Maintenance
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect SPX Desktop (Windows)
  • 3 desktops
  • emergency phone consulting
  • 1 year
  • 12x5
MSRP $56.14 $48.00