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HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty


MSRP$21,849.00
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HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - extended service agreement - 1…

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Quick Details
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • repair time: 6 hours
  Additional Details
MSRP: $21,849.00
Mfr Part #: U1VL9PE
SHI Part #: 28857940
Category: Disk storage system maintenance
UNSPSC: 81112301
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryDisk storage system maintenance
DescriptionHPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - repair time: 6 hours
ManufacturerHewlett Packard Enterprise
MSRP$21,849.00
UNSPSC81112301
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday
  • Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 1 year
  • Technical support - remote diagnosis - 1 year
  • Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
  • New releases update - 1 year
  • Defective media retention - 1 year
General
Full Contract Period1 year
LocationOn-site
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor