MPS MGR 4.X CONSOL /PRT LIC

Advancements in speech recognition technology, Voice over IP, and VoiceXML have transformed self-service. Today's customers can access Web pages from a mobile phone or conduct secure financial transactions without passwords or PIN numbers. Interaction with automated systems is efficient and user friendly - even conversational, improving customer acceptance and opening up new application possibilities. By taking advantage of innovations in self-service, you can drive exceptional, personalized customer service while enabling your contact center agents to spend their time on more complex enquiries.

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