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StorageCraft Software Maintenance


MSRP$299.80
$245.00
StorageCraft Software Maintenance

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Quick Details
  • Technical support (renewal)
  • for StorageCraft Granular Recovery for Exchange (v. 8.x)
  • 250 mailboxes
  • emergency phone consulting
  • 1 year
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft Granular Recovery for Exchange (v. 8.x)
  • 250 mailboxes
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 2 business hours
  • English
  • United States
  Additional Details
Price: $245.00
MSRP: $299.80
Mfr Part #: GD2580USMS011YZZZ
SHI Part #: 27882993
Category: Suites
UNSPSC: 43231513
Manufacturer: STORAGECRAFT
Product Type: Other
General Information
CategorySuites
DescriptionStorageCraft Software Maintenance - Technical support (renewal) - for StorageCraft Granular Recovery for Exchange (v. 8.x) - 250 mailboxes - emergency phone consulting - 1 year - 12x5 - response time: 2 business hours - English - United States
ManufacturerSTORAGECRAFT
MSRP$299.80
UNSPSC43231513
Main Specifications
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Length0.00
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Details
Service & Support
  • Emergency phone consulting - 1 year - response time: 2 business hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
  • Phone consulting - 1 year - response time: 1 business day - severity high
  • Phone consulting - 1 year - response time: 2 business days - severity medium
  • Phone consulting - 1 year - response time: 2 business days - severity low
  • Emergency e-mail consulting - 1 year - response time: 2 business hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
  • E-mail consulting - 1 year - response time: 1 business day - severity high
  • E-mail consulting - 1 year - response time: 2 business days - severity medium
  • E-mail consulting - 1 year - response time: 2 business days - severity low
  • Web support - 1 year
  • Web knowledge base access - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocalizationEnglish United States
Response Time2 business hours
Service Availability12 hours a day / 5 days a week
Service IncludedEmergency phone consulting
TypeTechnical support (renewal)
Software
Installation TypeLocally installed
License Qty250 mailboxes
Software License - Validation Period1 year
Software TitleStorageCraft Granular Recovery for Exchange
Version8.x