Avaya VDI Communicator Embedded

Corporations are increasingly using a hosted desktop model called Virtual Desktop Infrastructure (VDI) to effectively manage employee mobility and productivity. Using VDI, a corporate IT team can virtually deploy desktops to employees, whether the employees work from home, office, or any other location. The benefits in deploying VDI desktops compared to traditional desktops are centralized control over all end-user data, applications, preferences, and streamlined user provisioning. However, deploying real-time applications on virtual desktops pose unique challenges to corporations. For example, the challenge to provide real-time media management to improve call quality in a virtual environment. Avaya VDI Communicator installed on thin clients or Personal Computers (PC) with Windows Operating SystemS enhances the audio and video quality of calls by processing the audio and video at the end-user device. The controlling clients such as Avaya one-X Communicator is deployed on virtual desktops running in the data center and provides the user interface for unified communications. Users are required to use Avaya one-X Communicator through virtual desktops. In normal operation, the user does not need to use the Avaya VDI Communicator user interface to make or handle calls.

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Product Features