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StorageCraft Software Maintenance


$60.00
 In Stock
StorageCraft Software Maintenance

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Quick Details
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Desktop (v. 5.x)
  • 3 desktops
  • emergency phone consulting
  • 1 year
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Desktop (v. 5.x)
  • 3 desktops
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 2 business hours
  • English
  • United States
  Additional Details
Price: $60.00
Mfr Part #: DSPD50USMS031YZZZ
SHI Part #: 26739436
Category: Storage management
UNSPSC: 43232907
Manufacturer: STORAGECRAFT
Product Type: Software Licenses
General Information
CategoryStorage management
DescriptionStorageCraft Software Maintenance - Technical support (renewal) - for StorageCraft ShadowProtect Desktop (v. 5.x) - 3 desktops - emergency phone consulting - 1 year - 12x5 - response time: 2 business hours - English - United States
ManufacturerSTORAGECRAFT
MSRP$46.78
UNSPSC43232907
Main Specifications
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Details
Service & Support
  • Emergency phone consulting - 1 year - response time: 2 business hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
  • Phone consulting - 1 year - response time: 1 business day - severity high
  • Phone consulting - 1 year - response time: 2 business days - severity medium
  • Phone consulting - 1 year - response time: 2 business days - severity low
  • Emergency e-mail consulting - 1 year - response time: 2 business hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
  • E-mail consulting - 1 year - response time: 1 business day - severity high
  • E-mail consulting - 1 year - response time: 2 business days - severity medium
  • E-mail consulting - 1 year - response time: 2 business days - severity low
  • Web support - 1 year
  • Web knowledge base access - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocalizationEnglish United States
Response Time2 business hours
Service Availability12 hours a day / 5 days a week
Service IncludedEmergency phone consulting
TypeTechnical support (renewal)
Software
Installation TypeLocally installed
License Qty3 desktops
Software License - Validation Period1 year
Software TitleStorageCraft ShadowProtect Desktop
Version5.x
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Desktop (v. 5.x)
  • 3 desktops
  • academic, GOV
  • emergency phone consulting
  • 1 year
MSRP $35.09 $30.00
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect SPX Desktop (Windows)
  • 3 desktops
  • emergency phone consulting
  • 1 year
  • 12x5
MSRP $56.14 $48.00